Our Customers Rate Us!
Providing excellent customer service is important to us! Our customer service score on independent feedback system Feefo, has been an impressive 4.8 out of 5 for the past twelve months. Read our reviews below:
All Feefo feedback is gathered anonymously from genuine customers. Feedback for SportsCover Direct has been compiled from 5047 customer reviews
SportsCover Direct uses Feefo, the Global Feedback Engine, to generate our customer feedback. Feefo is a closed ‘invitation only’ platform, guaranteeing every review you read can be matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience possible, and it is through our transparent feedback process that we can truly understand what we’re doing right and, sometimes, wrong!
18-Apr-2025
Very easy.
Online, automatic renewal. No contact with anyone from the company. All went as expected.
17-Apr-2025
Easy to deal with and sign up was seamless.
Good price and prompt payment when I had a hole in one, the only claim I have ever had to make on golf insurance. Based on all that I have renewed annually.
16-Apr-2025
So simple
Quick and easy to fill out and pay plus it’s great having the peace and mind that my cover is there if needed
Thank you for taking the time to leave feedback. It's good to hear that you found the process simple.
16-Apr-2025
Excell
Excellent
Thank you for your feedback!
16-Apr-2025
Brill
Covers what I wanted easy over the phone with no admin fee I purchase air weapon cover great company
Thank you for your feedback. It's great to hear that you were pleased with our cover!
15-Apr-2025
Very easy
Very easy to navigate the Smith’e to get what cover you need and at a reasonable price
Thank you for taking the time to leave feedback. It's good to hear that you found the process straightforward.
15-Apr-2025
Good service
Good service
Thank you for your feedback. It's great to hear that you were pleased with our service.
14-Apr-2025
Very easy
Good service very easy to set up and good price e
Thank you for your feedback. It's great to hear that you were pleased with our service and our pricing.
14-Apr-2025
Excellent
A very professional company, excellent administration and marketing
Thank you very much for your feedback!
14-Apr-2025
Easy, quick and hassle free
Instructions were clear and it was easy to pick a policy with my desired coverage, the policies were also relatively affordable
Thank you for taking the time to leave feedback. It's good to hear that you found the process straightforward.
13-Apr-2025
Excellent
Quality service
Thank you for your feedback. It's great to hear that you were pleased with our service.
12-Apr-2025
Very easy process overall
Best value when looked around initially, renewal small increase in 2025. Easy to contact if needed and can all be done online.
Thank you for taking the time to leave feedback. It's good to hear that you found the process straightforward.
10-Apr-2025
Easy to fill in form online. Phoned to see if a couple could have one sport inclusive and one not, quick answer to call and friendly efficient team member. Great to have a travel that will cover for sports competitions as most won’t. Fair price and. Deal well with slightly complicated heart history, only increasing the excess for heart related claims. Very fair
Easy to fill in form online. Phoned to see if a couple could have one sport inclusive and one not, quick answer to call and friendly efficient team member. Great to have a travel that will cover for sports competitions as most won’t. Fair price and. Deal well with slightly complicated heart history, only increasing the excess for heart related claims. Very fair
Thank you very much for your feedback. It's great to hear that you were pleased with our pricing, cover and service.
10-Apr-2025
very good
renewal notified by e-mail jn good time.
Thank you for your feedback. It's great to hear that you were pleased with our renewal communication.
10-Apr-2025
Fantastic service
Great service. Fast friendly and knowledgeable about their policies.
Thank you for your feedback. We're pleased to hear that you found our advisors friendly and knowledgeable.
09-Apr-2025
Easy as pie !
I have the 'auto-renewal' set up, so receive an email well in advance of renewal, detailing the intended renewal fees AND reminding me of my last premium - all very simple [and good value]
Thank you for your feedback. It's great to hear that you were pleased with our renewal process.
09-Apr-2025
Easy to setup
Quick and easy to setup and good value for money. I chose the top up policy which provided comprehensive cover for the activities (rock climbing) I was planning to do.
Thank you for taking the time to leave feedback. It's good to hear that you found the process straightforward and that you were pleased with our pricing.
07-Apr-2025
Excellent
Very helpful easy to deal with
Thank you for taking the time to leave feedback. It's good to hear that you found the process straightforward.
07-Apr-2025
Easy
Simple to use.
Thank you for your feedback. We're pleased to hear that you found our website easy to use.
06-Apr-2025
Efficient
Quick and clear process for renewing policy.
Thank you for taking the time to leave feedback. It's good to hear that you found the renewal process quick and clear.
Customer Reviews
What Our Customers Say
The website is clear and easy to understand. The range of cover gives a good choice for individual requirements.
Policy was exactly what I was seeking with good cover. Easy website to navigate and overall, a very good experience.
A very smooth and seamless experience. Excellent and prompt service, with the documents arriving by post in 48 hours. Good value for money.
Friendly and knowledgeable. Excellent service when I had a skiing accident. I would highly recommend them.
I would certainly recommend SportsCover Direct. They offer a super-fast service and the best prices. I am entirely satisfied with the policy too.